We do our best to make sure that any information you give us during virtual visits is private and secure, but no video or audio tools are ever completely secure. Virtual care has some privacy and security risks that your health information may be intercepted or unintentionally disclosed. To help us keep your information safe and secure, you can:
• Understand that this method of communication is not secure in the same way as a private appointment in an exam room.
• Use a private computer/device (i.e., not an employer’s or third party’s computer/device) and a secure internet connection.
You should also understand that virtual care is not a substitute for clinical office examination. You should attend the Emergency Department if urgent care is needed.
If you are concerned about virtual care, you can ask our office to arrange for in-office visit where you can be seen in person. However, please note that visiting a medical office comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.